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Warranty Information

Weslock Warranty

Weslock Manufacture Warranty

Limited Warranty

Warranties cover the original residential user of Weslock® Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. This warranty does not cover abused or misused products or if a Weslock® Product is used in commercial applications. Upon return of a defective Product to Weslock®, Weslock® shall either repair or replace the Product. Or upon written approval from Weslock® we may refund up to 50% of the purchase price of the product when the defective product and the original cash receipt of the Weslock® product is sent to Weslock®. Weslock® is not responsible for the cost to install the product or any defects caused by incorrect installation.

Customer Service

If you have a covered defect, call or fax customer service: Phone: (800) 575-2658 • Fax: (918) 294-3869 • Email: warranty@weslock.com Please allow 4 to 6 weeks for warranty work or refund.

A finish deterioration occurring from the use of paints, solvents, or other chemicals is not a defect in the finish and is not covered by this warranty. Weslock® is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

Warranties Before November 1998

Prior to November, 1998 all Weslock® Products carried a Full 1 Year Warranty.

Warranties in Effect Nov. 1998 – Dec. 31, 2001
  • Limited Lifetime Mechanical
  • 1 Year Finish
  • 600 Series Knobs and Levers, 2100, 1300, Plus, 1400, 1600, 1800, 680, 670 Deadbolts
  • 10 Year Mechanical
  • 1 Year Finish
  • 400 Series Knobs and Levers, 370 Series Deadbolts, 1500, U.L. Rated products.
Premium Warranties in Effect June 1999 – Dec. 31, 2001
  • Lifetime Finish PVD coating
  • Limited Lifetime Mechanical
  • Series: 6600, 6800 Exterior side, 2100 Series Exterior side
  • Optional Lifetime Finish when ordered from factory with PVD
  • Series: (640, 371, 671) Exterior side
Warranties in Effect Jan. 1, 2002 – Jan. 31, 2005
  • Limited Lifetime Mechanical
  • Limited Lifetime Finish
  • 700 Series Knobs & Levers, 600 Series Knobs & Levers, 2100 Series Entry Handle, 600 Series Deadbolts
  • Limited Lifetime Mechanical
  • 10 Year Finish
  • 400 Series Knobs & Levers*, 300 Series Deadbolts*, 300, 1500 Entry Handles* Molten Bronze
  • * PVD Product is Limited Lifetime Finish
Subsequent Warranties

For warranties in effect subsequent to December 31, 2005, please see individual collections’ stated warranties.

Warranty Limitations

These warranties are expressly in lieu of all other express warranties. Implied warranties shall be limited to the duration of the warranty period of these express warranties. Weslock® shall under no circumstances be liable for incidental or consequential damages or for repairs by third parties. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitations of incidental or consequential damages so the above limitations or exclusion may not apply.

These warranties give you special rights, and you may also have other legal rights which vary from state.

By Collection
  • Traditionale Collection, Limited Lifetime Mechanical and Limited Lifetime Finish
  • Elegance Collection, Limited Lifetime Mechanical and Limited Lifetime Finish
  • Molten Bronze Collection, Limited Lifetime Mechanical and Limited 10 Year Finish
  • Premiere Essentials™ Collection, Limited 25 Year Mechanical and Limited 5 Year Finish
  • Bath & Cabinet Hardware Collection, Limited 1 Year Finish