PDQ Manufacturing Limited Warranty

PDQ Manufacturing warrants its eligible door hardware products against defects in materials and workmanship during the applicable manufacturer warranty period, subject to PDQ's full warranty terms and exclusions.

PDQ Door Closer Warranty

PDQ specifies a 25-year limited manufacturer warranty for the 3100, 5100, 5300, 5500 and 7100 Series surface door closers. The 3101 is a configuration within the 3100 Series.

• 3100 and 3101 Series Door Closers — 25 years
• 5100 Series Door Closers — 25 years
• 5300 Series Door Closers — 25 years
• 5500 Series Door Closers — 25 years
• 7100 Series Door Closers — 25 years

Other PDQ Product Warranties

Warranty terms depend on the product family. PDQ lists additional warranty periods for locksets, exit devices, hinges and other hardware. Consult the manufacturer's current warranty documentation for the specific series before making a claim.

Warranty Claims and Exclusions

For a potential manufacturer warranty claim, PDQ directs customers to contact its warranty department at 800-441-9692 for instructions. PDQ decides whether an eligible defective item is repaired or replaced under its published terms.

Manufacturer limitations include improper installation or maintenance, damage from misuse or modification, ordinary finish wear and tear, labor for removal/reinstallation, and return shipping. Review the current manufacturer document for complete limitations and conditions.

View PDQ's official warranty terms and coverage chart (PDF)

Shop PDQ Hardware at Factory Direct Hardware

This page summarizes the manufacturer's published warranty for convenience. PDQ's current official warranty documentation controls; Factory Direct Hardware does not alter or extend the manufacturer's terms.