Century Hardware Manufacture Warranty

Century Hardware Warranty

Customer Satisfaction Is Our No. 1 Goal

At Century Hardware, our goal is for you to be 100% satisfied with your purchase. Please carefully inspect your purchase and if an item you received is not satisfactory, for any reason, please return it to us within 14 days of your purchase for an exchange, credit or a refund (excluding shipping and handling fees). You can easily fill out a return goods authorization (RGA) form, or you may contact our friendly customer service representatives for detailed instructions.

Century Hardware limits all warranties or guarantees to those offered by the manufacturer.

All Century Hardware products carry a 1 year Limited Warranty against defects in materials and workmanship.
Please consult with us about warrantee policies of individual products.
Century Hardware's warranty obligations are limited to the terms set forth below.

This warranty does not apply to:

  1. Damage caused by use
  2. Damage used by accident, abuse, misuse, fire, earthquake or other external causes
  3. Damage cause by operating the product outside intended use.
  4. Damage caused by improper cleaning or maintenance of the hardware, or any means other than specified in "Requirements for Cleaning and Maintenance"
  5. A product or part that has been modified to significantly alter functionality or capability.
  • Consumer Services
  • 4774 East Paris Ave SE
  • Kentwood, MI 49512
  • 888-700-9778