Welcome to the Factory Direct Hardware Support Center
(855) 368-1040Phone Support
M-F: 8am-6pm EST
Sat & Sun: Closed
Chat Support
M-F: 8am-6pm EST
Sat & Sun: Closed
Factory Direct Hardware
P.O. Box 1342
Ashland, VA 23005
United States
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.