Online home improvement retailer, Factory Direct Hardware, has announced that they have launched a professional membership program for professional builders requiring assistance with supplies, budgeting and other issues concerning their projects. The membership includes a variety of benefits such as access to building resources, customization of budgets and plans, and shipping discounts on hardware. Factory Direct Hardware has said the following regarding the program:
“Take advantage of personalized service by our experienced construction industry professionals. Free quotes and take off service available.”
Factory Direct Hardware was founded in 1980 by Mike Plank through the beginning of Plank Construction in Las Vegas Nevada. In 2011 the company created an online retail brand providing professional contractors and consumers with factory direct pricing on a wide assortment of brands and hardware products. The launch of the Professional Membership Program brings these specialized prices to members, in addition to various other benefits.
The new program allows members to interact with the Factory Direct Hardware Building Professional Department team for their large scale projects, and to meet with architects and planners, as well as designers and contractors, to review blueprints and other organized plans. The company reports that this is done so that hardware lists can be formatted to supply clients with the necessary functioning products in the correct sizes and models without incurring additional costs which can often stem from delayed construction and additional problems resulting from delivery of mismatched parts. This also involves helping clients to match existing hardware to the products being used on older buildings as they are being restored. This allows members to upgrade hardware to modern codes and regulations for safety purposes without losing the original esthetic appeal and integrity of the building that is being renovated or remodeled.
Factory Direct Hardware supplies 24/7 shopping and shipping through online retail, with direct access to their building professional department with an online form, or through contacting them by telephone using the number: 1 (855) 368-1040.
The program offers free ground shipping on customer orders that cost $299.00 or more, with LTL shipments free on orders costing $2500.00 or more. They also provide a satisfaction guarantee to fix any mistakes or problems with customer orders in a timely and professional fashion. The company has said the following regarding customer satisfaction and assistance:
“Whether your job is local or in another part of the country, members of our staff can visit your job site. We can be there to walk the job, do a detailed hardware take-off, or lend our assistance with installation or function issues.”